Copal Tulum Hotel is a boutique accommodation nestled in the heart of Riviera Maya. It is noted for its proximity to the only natural cenote in the exclusive eco-touristic area of Aldea Zamá. The hotel features modern amenities amidst lush, natural surroundings. Guests can enjoy breathtaking sunsets from the infinity pool overlooking the jungle.
Location
Located just a few kilometers from the Tulum Beach, the hotel is easily reachable by car or bicycle. The Tulum Bus Station is approximately 1 miles away, while Cozumel International Airport is 49 miles from the property. Additionally, guests can explore the local area with available bicycle and car rental services.
Rooms
The hotel offers a range of air-conditioned rooms with private entrances, patios, and modern amenities. Each unit includes a flat-screen TV, a private bathroom with free toiletries, and large windows providing natural light. Many accommodations feature private pools, spacious living areas, and equipped kitchenettes. Options range from studios to multi-bedroom apartments, catering to various guest needs.
Eat & Drink
Dining at Copal Tulum Hotel includes a mix of local and international cuisine. The on-site restaurant serves breakfast, lunch, and dinner, focusing on fresh, locally-sourced ingredients. There is also a rooftop Japanese bar offering an immersive dining experience. Room service is available, ensuring convenience for guests.
Leisure & Business
The hotel features an outdoor swimming pool and a fitness center for recreational activities. Guests can relax in the jungle-level pool, complete with lounge chairs and a kid's area. For business needs, meeting facilities may be arranged. Wellness services such as massages and beauty treatments are offered to enhance guests' relaxation.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Hospitality
From check-in to check-out, the service was outstanding. Each member of the team was eager to assist and made us feel genuinely welcomed.view full review
Delicious Sushi!
The sushi restaurant on the hotel grounds was a delightful surprise. The quality and presentation of the dishes were top-notch and surpassed my expectations.view full review
Comfortable Sleeping
The room featured a spacious layout and a wonderfully comfortable mattress that ensured a great night's sleep. The decor was modern and stylish as well.view full review
Gorgeous Pools
The pools were stunning and well-maintained, providing the perfect spot to relax and unwind after a day of exploring.view full review
Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte
MiNiAtUrE art Gallery
1.2
mi
Laguna Kaan Luum
1.1
mi
Gallery
Hernandez Gallery Tulum
4300 ft
Mall
Super Chedraui
1.1
mi
Store
Mixik
1.1
mi
Iglesia Pentecoste "Agua de Vida"
4000 ft
Templo "Emanuel"
4000 ft
Andromeda Oriente 7
Xibalba Dive Center
4000 ft
Santa madre de Guadalupe
4000 ft
La Iglesia de Dios de la Profecia
4000 ft
Carlos
4000 ft
Calle Osiris Sur 1096
Terreno Expoferia
4200 ft
Av Tulum S/N
Tulum Underwater
1.1
mi
Dunosusa
4500 ft
Public Building
Casa de la Cultura
4800 ft
Gallery
La Hoja Verde
5000 ft
Panna e Cioccolato
1.2
mi
Parks
Parque Dos Aguas
5200 ft
Calle Alfa Sur 1066
Dos Aguas Park
1.0
mi
Carretera Tulum Boca Paila KM 5.2
Casita Xaman
1.6
mi
Cenote Caracon
1.1
mi
Carretera Federal Cancun-Tulum KM 124
Parque Dos Ojos
1.5
mi
Parks
Jungla Maya Native Park
1.1
mi
Carretera Cancun Tulum Km 242
Cenote Yax Kin Camping
1.5
mi
Avenida Tulum
Santitos
1.2
mi
Nearby
Pyramid of positive thinking
1600 ft
Restaurants
Norita Tulum
1100 ft
Nak Be
Cafe Galeria Tulum
1600 ft
Itzamna 127 Aldea Zama
Ki'Kil
1600 ft
Mza 26 Calle Itzamna Inside the Hotel Naay
The Pitted Date Vegan Restaurant
2000 ft
Condominio Maestro
Totem Restaurant & Jazz Lounge
2500 ft
Condominio Quinto Sol
La Colifata
2200 ft
MZ26 Lote 96
Restaurante Bejuco
2300 ft
Mza 26 Calle Itzamna Lot B88 Aldea Zama Mza 26
Safari Comedor Zama
2300 ft
Calle Itzamna Manzana 26 Lote 13
Los Fabulosos Tacos Tulum
4300 ft
Avenida Tulum Esquina Beta Sur
El Quinto Sol Tulum
3500 ft
Calle Centauro Local 3 Esquina con avenida principal
El Vegetariano
4000 ft
Calle Sol Oriente 25 Between Centauro Sur & Orion Sur
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Beautiful property
Fantastic dining
Noisy rooms
Distant location
7.4/10
Very good
Rooms
7.8
Location
6.4
Service
8.3
Dining
7.8
Guest reviews
7.4/10
based on 10 review
8.3
8.3/10based on 1752 review
Chris
United States of America,
April
2024
7.6/10
The hotel's outdoor spaces are impressive and large, offering a great comfort level. However, there were issues with water supply for showering. The service was very responsive and helpful despite occasional junior staff mishaps. The location is beautiful and secluded, although certain areas felt unsafe. Dining was satisfying, particularly at 'Las Hijas de la Tostada. '
Rooms
8.0
The room was great, well equipped, and had all the necessary amenities, but there was an issue with the water supply.
Service
7.0
The service was very responsive and helpful, but there were occasional junior staff mistakes.
Location
7.0
The location was beautiful and very secluded, but some areas nearby felt unsafe. Easy access to conveniences with bikes or taxis.
Dining
8.0
The dining experience was nice, especially at 'Las Hijas de la Tostada. '
Facilities
The facilities were well-maintained and enjoyable.
Patricia
United Kingdom,
April
2024
7.4/10
The hotel is conveniently located near downtown and not too far from the beach, offering a nice and quiet atmosphere with easy access to town. The rooms are spacious, but some amenities like towels and soap were lacking during our stay. The service was friendly and always available for assistance, yet some mishaps with luggage placement were noted. The dining was delicious, with a more Japanese influence, and the facilities were satisfactory. However, the road proximity caused noise in the mornings, and the developing neighborhood required a bit of a walk to reach the town center quickly.
Rooms
7.0
The rooms are quite spacious, but some essentials like towels and soap were missing. Noise from the road in the mornings could be bothersome.
Service
8.0
The staff was helpful and kind, always available for guidance. There were some minor issues with luggage placement.
Location
7.0
The location offers a nice and quiet environment close to town, but requires travel for beach access. Developing neighborhood requires a short walk to town center.
Dining
8.0
The dining experience was delicious with a nice Japanese influence, but the menu options were limited. The prices were reasonable considering the quality.
Facilities
7.0
The hotel's facilities were sufficient for a comfortable stay, though some improvements could enhance the overall experience.
Damian
United Kingdom,
February
2024
7.6/10
The hotel offers great rooms with all the necessary amenities but could be noisy due to its proximity to the road. Housekeeping needs improvement in terms of trustworthiness. The service, especially from Rebecca at the Info desk, was friendly and helpful. The location may not be ideal for larger groups, but sunsets are worth seeing. Dining at 'Las Hijas de la Tostada' was awesome with a range of options. The facilities are sufficient for a comfortable stay.
Rooms
7.0
The one-bedroom apartment was well-equipped with all necessary items.
Service
9.0
Rebecca from the Info desk was really nice, friendly, and helpful.
Location
6.0
Though a bit rough, the location offers amazing sunsets; however, travel to town or the beach may require transportation.
Dining
8.0
Dining at 'Las Hijas de la Tostada' was awesome and offered nice and inexpensive options.
Facilities
8.0
The facilities provided were sufficient for a comfortable stay.
Colin
United Kingdom,
February
2024
9.0/10
I had an amazing stay at this hotel! The rooms were absolutely gorgeous and set amidst lush nature, making the atmosphere enchanting. The service was top-notch, with staff members like Diego, Isabel, Angel, and Miguel always ready to assist with anything needed. The location struck a balance between being near the main street for convenience but also offering a quiet and calming environment. The dining experience at 'Las Hijas de la Tostada' was exceptional, with extraordinary dishes to indulge in.
Rooms
10.0
The rooms were gorgeous and blended perfectly with the surrounding lush nature.
Service
9.0
The staff members were willing to intervene as needed and were incredibly accommodating.
Location
8.0
The location was very good, being near the main street yet providing a calm atmosphere. However, it's advisable to avoid certain areas nearby at night.
Dining
9.0
The dining experience at 'Las Hijas de la Tostada' was very good, offering extraordinary dishes to savor.
Facilities
9.0
The hotel offers excellent facilities to enhance the overall stay.
Norman
United Kingdom,
February
2024
8.2/10
The hotel had beautiful rooms and a really nice property, which I was extremely grateful for. However, it was really noisy, and I would have preferred a full kitchen and a couch option.
Rooms
8.0
The rooms were beautiful and the property was really nice.
Service
9.0
The staff were friendly, helpful, and lovely. They even took care of the noise without us having to ask.
Location
7.0
The location was super quiet and safe, away from traffic, but a bit far from the hotel zone and beach.
Dining
9.0
The dining was fantastic with organic and vegetarian options, and it was so fresh.
Facilities
8.0
The facilities were great for our needs.
Beautiful property
Noisy rooms
Joseph
United States of America,
October
2023
7.0/10
The hotel offered a mix of positives and negatives. While the rooms were well-equipped and great, the soundproofing could be better. The service was welcoming and friendly, but had some hitches with booking transfers and laundry requests. The location had its charm with friendly locals but required caution due to rough surroundings. Dining was a highlight with the delicious food, and overall facilities were satisfactory.
Rooms
7.0
The rooms were great, well equipped, and had all the necessary things.
Service
8.0
The service staff are super nice and welcoming.
Location
5.0
The location was a bit rough, especially for a large group, but had friendly locals.
Dining
9.0
Dining was delicious, especially at the sushi bar.
Facilities
6.0
The facilities were satisfactory but could be improved.
Gerald
United Kingdom,
August
2023
8.4/10
I had a wonderful stay at the hotel! The rooms were spacious, impeccably clean, and equipped with a private jacuzzi. The price was a great deal for the size and amenities of the room compared to their more luxurious suites.
Rooms
9.0
The rooms are big, kept clean, and have a private jacuzzi.
Service
9.0
The service was top-notch, with staff who were extremely friendly and always ready to assist with a smile.
Location
8.0
The location was cool, away from the Zona Hotelera crowds and not too far from the beach.
Dining
7.0
The dining options were good overall, with organic and vegetarian choices available, although there was an issue with the Wi-Fi for part of my stay.
Facilities
9.0
The hotel facilities were impressive, including a pool and restaurant on the ground floor, as well as a fantastic service and pool on the rooftop.
Friendly staff
Wi-Fi issue
Robert
United Kingdom,
June
2023
7.2/10
My stay at the hotel was pleasant overall. The room, while beautiful and comfortable, had a few issues like a strong smell and wifi problems. On the bright side, it was immaculately clean. The location had its ups and downs, being close to the main strip but near a poorly lit area. The service was friendly and helpful, though there was a slight incident with the towels. Dining was good with some Japanese influence but not perfect.
Rooms
7.0
The room, although a lock-off, was beautiful and comfortable, but had a strong smell and wifi issues.
Service
8.0
The staff was really friendly and helpful during my stay.
Location
6.0
The location was near the main strip but close to a poorly lit residential area, which felt sketchy at times.
Dining
7.0
The dining experience was pretty good with some Japanese influence.
Facilities
8.0
The hotel offered a range of services like car hire, dry cleaning, and shuttle services.
Andrew
United Kingdom,
May
2023
7.2/10
The hotel is conveniently located in the middle of Tulum town, making it a good base for exploring nearby attractions. The rooms are spacious but lacking in basic amenities like towels and soap. The service provided by the staff is friendly and helpful, giving it a cozy hostel-like atmosphere. The location is a bit secluded, requiring taxi rides for access to the center and beach. The dining experience had its ups and downs with tasty meals but occasional issues. Overall, a decent option for those seeking a more isolated stay.
Rooms
7.0
The rooms only had a bed and were not stocked with towels and soap. They were big and kept clean.
Service
9.0
The staff were friendly and extremely helpful, already aware of specific food allergies. They provided various services like car hire and housekeeping.
Location
5.0
The hotel is in a poorly developed area, requiring taxis for transportation. It offers a quieter vibe amidst the jungle hotels.
Dining
7.0
The dining experience had its ups and downs, with occasional issues but tasty food overall.
Facilities
8.0
The facilities were adequate for a comfortable stay but lacked some essentials. The pool area was perfect for relaxation after a morning by the big pool.
friendly staff
secluded location
Robert
United States of America,
May
2023
6.6/10
The hotel had a mix of positives and negatives. The rooms were large and comfortable with great amenities, but noise was a significant issue. The service was generally helpful and friendly, though somewhat inflexible at times. The location was not ideal for easy access to key areas but had its highlights. The dining experience was a bit of a hit and miss. Overall, the price was fair for what was offered.
Rooms
8.0
The rooms were large and comfortable with smart TV and excellent kitchen facilities. However, noise was a noticeable problem during my stay.
Service
7.0
The staff were extremely nice, catered to our needs, and were generally helpful and responsive. However, there were some limitations in flexibility with requests.
Location
5.0
The location was a little rough and poorly developed, making transportation mainly reliant on taxis. While not ideal, the proximity to a poorly lit residential area could give some sketchy vibes.
Dining
6.0
The dining experience offered delicious European dishes, although it had its ups and downs in terms of satisfaction.
Facilities
7.0
The hotel boasts a pool and restaurant on the ground floor, providing some convenience for guests.
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