Copal Tulum Hotel, Tulum
About the Hotel
Copal Tulum Hotel features
Rooms & Amenities
Accommodation options include rooms with air conditioning, flat-screen TVs, and private bathrooms. Guests have access to units with
Dining Options
Dining experiences range from local cuisine at
Leisure & Activities
The Copal Tulum Hotel offers a
Transportation & Nearby Landmarks
Transportation options include bus services to local beaches and the
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Security
- Baggage storage
- Elevator
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Yoga class
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Outdoor dining area
Children
- Cribs
- Babysitting/Child services
Spa & Leisure
- Infinity pool
- Rooftop pool
- Sun loungers
- Sun terrace
- Spa & wellness center
- Manicure
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Open-air bath
- Pool with view
- Shallow end
Room features
- Air conditioning
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Location
Reviews and Ratings
The hotel's outdoor spaces are impressive and large, offering a great comfort level. However, there were issues with water supply for showering. The service was very responsive and helpful despite occasional junior staff mishaps. The location is beautiful and secluded, although certain areas felt unsafe. Dining was satisfying, particularly at 'Las Hijas de la Tostada. '
The hotel is conveniently located near downtown and not too far from the beach, offering a nice and quiet atmosphere with easy access to town. The rooms are spacious, but some amenities like towels and soap were lacking during our stay. The service was friendly and always available for assistance, yet some mishaps with luggage placement were noted. The dining was delicious, with a more Japanese influence, and the facilities were satisfactory. However, the road proximity caused noise in the mornings, and the developing neighborhood required a bit of a walk to reach the town center quickly.
The hotel offers great rooms with all the necessary amenities but could be noisy due to its proximity to the road. Housekeeping needs improvement in terms of trustworthiness. The service, especially from Rebecca at the Info desk, was friendly and helpful. The location may not be ideal for larger groups, but sunsets are worth seeing. Dining at 'Las Hijas de la Tostada' was awesome with a range of options. The facilities are sufficient for a comfortable stay.
I had an amazing stay at this hotel! The rooms were absolutely gorgeous and set amidst lush nature, making the atmosphere enchanting. The service was top-notch, with staff members like Diego, Isabel, Angel, and Miguel always ready to assist with anything needed. The location struck a balance between being near the main street for convenience but also offering a quiet and calming environment. The dining experience at 'Las Hijas de la Tostada' was exceptional, with extraordinary dishes to indulge in.
The hotel had beautiful rooms and a really nice property, which I was extremely grateful for. However, it was really noisy, and I would have preferred a full kitchen and a couch option.
The hotel offered a mix of positives and negatives. While the rooms were well-equipped and great, the soundproofing could be better. The service was welcoming and friendly, but had some hitches with booking transfers and laundry requests. The location had its charm with friendly locals but required caution due to rough surroundings. Dining was a highlight with the delicious food, and overall facilities were satisfactory.
I had a wonderful stay at the hotel! The rooms were spacious, impeccably clean, and equipped with a private jacuzzi. The price was a great deal for the size and amenities of the room compared to their more luxurious suites.
My stay at the hotel was pleasant overall. The room, while beautiful and comfortable, had a few issues like a strong smell and wifi problems. On the bright side, it was immaculately clean. The location had its ups and downs, being close to the main strip but near a poorly lit area. The service was friendly and helpful, though there was a slight incident with the towels. Dining was good with some Japanese influence but not perfect.
The hotel is conveniently located in the middle of Tulum town, making it a good base for exploring nearby attractions. The rooms are spacious but lacking in basic amenities like towels and soap. The service provided by the staff is friendly and helpful, giving it a cozy hostel-like atmosphere. The location is a bit secluded, requiring taxi rides for access to the center and beach. The dining experience had its ups and downs with tasty meals but occasional issues. Overall, a decent option for those seeking a more isolated stay.
The hotel had a mix of positives and negatives. The rooms were large and comfortable with great amenities, but noise was a significant issue. The service was generally helpful and friendly, though somewhat inflexible at times. The location was not ideal for easy access to key areas but had its highlights. The dining experience was a bit of a hit and miss. Overall, the price was fair for what was offered.
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